Delivery Options 

Due to unforeseen circumstances linked to the COVID-19 outbreak, our current courier for international and Europe parcels is currently unable to give us the usual shipping prices.

For this reason we have decided to temporally disable the free shipping options linked to Europe and International destinations.

 

Zuri and Jane can deliver your parcels anywhere in the world, you can choose your country at the check out and the shipping cost will be charged accordingly. 

If for any reason the shipping destination you are looking for is unavailable (for instance a military base) do contact us through our contact form or by email zuriandjane@gmail.com and I can sort it out manually for you.

Shipping times can be variable depending on what goes on in our home.

 We do every single step of the work on our own while looking after the children.

During festive periods we will naturally be busier, therefore your order might take longer than usual to get packed and shipped.

If for any reason your order is in a rush, please do get in contact and we will do our best to accommodate.

Please read carefully this page for any details regarding shipping to your country.

 

UK Delivery :

Delivery within the UK is free for any customer who wishes to buy for 80 pounds worth or over.

If your basket worth falls below 80 pounds, delivery will be charged as a flat rate of £6 for DPD or £4.80 for standard delivery.

Be aware that standard delivery means the delivery is not tracked so not covered by insurance, which means in the case of a loss of parcel we do not take any responsibilities.

For more information feel free to contact us by email on the following address : zuriandjane@gmail.com 

Europe Shipping :

Europe shipping is charged at a flat rate of £16 per parcel. This is a flat rate.

However if your parcel is longer than 1m long or 30kg heavy, we might have to charge you some extra shipping for your order.

International Shipping :

International Tracked Shipping is available at flat rate of £28 per parcel, it is not usually subject to any change unless your order is very very dense and/or heavy.

If your order is indeed much heavier than normal or needs to be packed in several parcels we might need to contact you and ask you for additional shipping. (for example if you order 2 or 3 big items like treehouses or Drei Blatter barns we will have to ask for extra shipping).

Zuri and Jane Customer Service Team

Zuri and Jane 

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