Due to unforeseen circumstances linked to the COVID-19 outbreak, our current courier for international and Europe parcels is currently unable to give us the usual shipping prices.
For this reason we have decided to temporally disable the free shipping options linked to Europe and International destinations.
Zuri and Jane can deliver your parcels anywhere in the world, you can choose your country at the check out and the shipping cost will be charged accordingly.
If for any reason the shipping destination you are looking for is unavailable (for instance a military base) do contact us through our contact form or by email and I can sort it out manually for you.
Please read carefully this page for any details regarding shipping to your country.
For anyone who wishes to place a new order, we would prefer that you to use your credit card or bank card rather than Paypal:
As a small business in 2020 we don't have much choice but to offer Paypal as a mean of payment, it's fast, handy and used all over the world.
Not offering it would be detrimental to our business and unfair for those who cannot do without.
However Paypal charges us for every single transaction, on average 10% of the order value for a business like ours.
It is a considerable amount we loose in fees each month.
Therefore are kindly asking you whenever possible to take the time to use a card rather than Paypal.
UK Delivery :
Delivery within the UK is free for any customer who wishes to buy for 80 pounds worth or over.
If your basket worth falls below 80 pounds, delivery will be charged as a flat rate of £6 for DPD or £4.80 for standard delivery.
Be aware that standard delivery means the delivery is not tracked so not covered by insurance, which means in the case of a loss of parcel we do not take any responsibilities.
For more information feel free to contact us by email on the following address :
Europe Shipping :
Free shipping is no longer available in the EU due to a change of courier since the start of the corona-virus outbreak.
We do offer a cheaper untracked service for international deliveries priced at £9, however Zuri and Jane does not take any responsibilities in the case of a lost parcel, therefore this service is only available by contacting us directly by email.
Europe shipping is charge at a flat rate of £16 per parcel. This is a flat rate.
However if your parcel is longer than 1m long or 30kg heavy, we might have to charge you some extra shipping for your order.
If you order something very light such as fairies, tethers or anything that you believe falls under 1kg do not hesitate to message me so I can check if i can find you a better quote.
International Shipping :
Free International Shipping is no longer available due to a change of courier since the corona-virus outbreak.
We do offer a cheaper untracked service for international deliveries priced at £11, however Zuri and Jane does not take any responsibilities in the case of a lost parcel, therefore this service is only available by contacting us directly by email.
International Tracked Shipping is available at flat rate of £28 per parcel, it is not usually subject to any change unless your order is very very dense and/or heavy.
If your order is indeed much heavier than normal or needs to be packed in several parcels we might need to contact you and ask you for additional shipping. (for example if you order 2 or 3 big items like treehouses or Drei Blatter barns we will have to ask for extra shipping).
If you would like to purchase very light items such as the fairies or a rocket please do message me personally as I can definitely sort out a much better quote for you. Anything over 2kg cannot be negotiated as it already costs me more than what i charge to send.
Zuri and Jane Customer Service Team